International Delivery

We accept orders for delivery to most global destinations. If your country is not listed in the drop-down menu at checkout, please get in touch with customer services, who can quote and arrange delivery to your country.

Important local import restrictions: It is vitally important that you check that the goods you are ordering are permitted to be imported into the destination country. A G Carrick Ltd. does not accept liability for costs incurred if ordered goods are refused entry. Overseas customers must pay all due customs and duties and understand that Highgrove / A G Carrick Ltd cannot refund purchases that are refused delivery due to unpaid customs charges. For any returned items, the customer will incur an additional charge.

It is important to acknowledge that international delivery charges are an additional cost to the purchase and delivery price, and it is the buyer's responsibility to cover these charges. While deliveries to locations outside the UK typically take up to 14 working days, it's essential to be aware that customs clearance may extend this timeframe. Highgrove / A G Carrick Ltd cannot assume liability for deliveries that surpass the 14-day working day delivery window.
 Location Rate
Europe From £20.00
USA and Canada From £55.00
Rest of World From £55.00

 

Please see below overseas delivery information.


DELIVERY TO EUROPE

It is important that customers understand they must pay all due customs and duties for deliveries to Europe. A. G. Carrick Ltd will not be able to refund purchases that are refused delivery to Europe due to unpaid customs charges.

Organic Products

We cannot deliver selected organic products to Europe, including food, selected wines and spirits, and selected bath and body products.

Organic food products include savouries (including chutney, mustard and jelly), preserves (including jam, marmalade and honey), biscuits, cakes and confectionery (including chocolate, sweets and fudge). This includes gift sets and hampers containing organic food products. Please check the product title and “ingredients” tab and look for the (*) that denotes the product containing organic ingredients.

Organic drink products include selected wines, spirits, liqueurs, cider, tea, coffee, and hot chocolate. This includes gift sets and hampers containing organic drink products.

Organic bath and body products include bars of Highgrove Gardens soap, Highgrove Gardeners' skincare range, and the Bramley Bath & Body collection.

Any organic products added to a customer's shopping basket that cannot be shipped to Europe will be flagged at checkout.

Highgrove Bouquet Eau De Parfum

Can be sent within the UK, Channel Islands, and Isle of Man only.

Bulbs and Indoor Growing Kits

Cannot be shipped outside of the UK due to shipping restrictions.

Alcohol

We cannot deliver alcohol to Europe, with the exception of the Highgrove Cuvée Champagne Blanc (single bottle) and gift sets that only contain the Highgrove Cuvée Champagne Blanc.
Please see 'Organic Products'.

Please note that purchasing or attempting to purchase alcohol is strictly prohibited and considered an offence if you are under the legal drinking age. The legal drinking age may vary by jurisdiction, and it is the responsibility of individuals to adhere to the applicable age restrictions in their respective regions. Please note that this disclaimer extends beyond the age of 18, and individuals must comply with the relevant legal requirements of the purchase and consumption of alcohol based on their local laws. We strongly discourage any unlawful attempts to procure or consume alcohol by individuals of any age below the legally permissible limit in their area.

Hampers

We cannot deliver hampers that contain alcohol to Europe.
We cannot deliver hampers that contain specific organic products to Europe.
Please see 'Organic Products'.

Willow Sculptures

All sculptures can be shipped door-to-door anywhere in the world.
Delivery costs will be costed individually and are dealt with via a third-party provider, exclusive of VAT.
Please get in touch with customer services for more information on international delivery.

Terracotta Pots

All pots can be shipped door-to-door anywhere in the world.
Delivery costs will be costed on an individual basis.
As an approximate guide, delivery charges to Mainland Europe will cost in the region of €300-400, but each delivery will be costed individually.
Please get in touch with customer services for more information on international delivery.

Highgrove Roses

Highgrove Roses cannot be sent overseas. This includes Northern Ireland. Unfortunately, this is out of our control due to the temporary supplier restrictions.


DELIVERY TO THE USA, CANADA AND REST OF WORLD

Highgrove Bouquet Eau De Parfum

Can be sent within the UK, Channel Islands and Isle of Man only.

Bulbs and Indoor Growing Kits

Cannot be shipped outside of the UK due to shipping restrictions.

Alcohol

We can only deliver Champagne, wine, and cider to the USA and Canada. Unfortunately, we cannot ship spirits, including whisky, gin, and port, to the USA, Canada, and the ROW.
Alcohol delivery to the USA and Canada is limited to 8 bottles per order.
There may be exceptions to the advertised price.

Please note that purchasing or attempting to purchase alcohol is strictly prohibited and considered an offence if you are under the legal drinking age. The legal drinking age may vary by jurisdiction, and it is the responsibility of individuals to adhere to the applicable age restrictions in their respective regions. Please note that this disclaimer extends beyond the age of 18, and individuals must comply with the relevant legal requirements of the purchase and consumption of alcohol based on their local laws. We strongly discourage any unlawful attempts to procure or consume alcohol by individuals of any age below the legally permissible limit in their area.

Hampers

We can only deliver hampers that contain Champagne, wine, and cider to the USA and Canada.
Unfortunately, we cannot ship hampers that contain spirits, including whisky, gin, and port, to the USA, Canada, and the ROW.
There may be exceptions to the advertised price.

Willow Sculptures

All sculptures can be shipped door-to-door anywhere in the world.
Delivery costs will be costed individually and are dealt with via a third-party provider, exclusive of VAT.
Please get in touch with customer services for more information on international delivery.

Terracotta Pots

All pots can be shipped door-to-door anywhere in the world.
Delivery costs will be costed on an individual basis.
As an approximate guide, delivery charges to Mainland Europe will cost in the region of €300-400, but each delivery will be costed individually.
Please get in touch with customer services for more information on international delivery.

Highgrove Roses

Highgrove Roses cannot be sent overseas. This includes Northern Ireland. Unfortunately, this is out of our control due to the temporary supplier restrictions.